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Issues, Bugs & Troubleshooting

  • photos will not transfer from phone to computer

    I have photos located in the DCIM folder and I am attempting to transfer them over to my computer, but regardl...

    1 Agent Answer 0 Community Answers Apr 25, 2016 05:29PM CDT
  • Potential Trojan Downloader

    I have been unable to update iExplorer from Version 3.8.0.0 to Version 3.8.1.0 as Malwarebytes flags the itdow...

    1 Agent Answer 0 Community Answers Aug 25, 2015 11:55AM CDT
  • temp file location

    Just had an issue on a limited space MacAir, while moving movie from ipad to memory stick export, it instead m...

    2 Agent Answers 1 Community Answer Apr 08, 2014 04:08PM CDT

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